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  1. VIO
  2. VIO Mobile App

VIO Mobile App

General

  • How do I add or remove device on the VIO mobile app?
  • How do I add or remove VIO smart devices from a room?
  • Can I control my devices when my phone is not connected to the same network?
  • How do I factory reset my devices?
  • How do I tell the difference between a device and a group of devices in the VIO mobile app?
  • How do I check the signal strength between my device and my network?
See all 11 articles

App Account Management

  • How do I register an account on the VIO mobile app?
  • How do I update my password in my VIO Mobile App?
  • Can I change my VIO mobile account email address and region?
  • How do I delete my VIO mobile app account?
  • Can I login to my VIO mobile app account on multiple devices simultaneously?

Home Management

  • How do I add more ‘Homes’ in my VIO mobile app account?
  • How do I add members to my ‘Home’?
  • How do I join the ‘Home’ of a VIO app user once I have received an invitation code?
  • What is the difference between an 'Administrator' and 'Common Member' of a 'Home'?
  • How do I reorder the 'Rooms' in my 'Home'?
  • How do I add or remove 'Rooms' from my 'Home'?

Google Assistant Compatibility

  • How do I control my VIO smart lights by Google Assistant voice command?
  • Linking VIO smart devices with Google Home
  • If I can use Google Home app to control my devices, do I still need my VIO mobile app?

Automation

  • How do I configure Automation?
  • How do I configure Tap-to-Run?
  • How do I see the list of Automation and Tap-to-Run set for my device?
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